Panda Express is the biggest Chinese fast food restaurant chain in the usa. Famous for the orange chicken and chow mein, it has over 1800 locations and 27,000 workers around the globe.
In 1973, Chinese immigrant Andrew Cherng and his father Ming-Tsai Cherng used that loan through the Small Enterprise Administration to start a Chinese restaurant in Pasadena, California. Called Panda Inn, the restaurant was so popular that it expanded to four more locations in los angeles. The Panda Express, a fast-food version of Panda Inn, opened in 1983 in the Glendale Galleria in Glendale, California.
Husband and wife co-founders Andrew and Peggy Cherng still own and run their privately-held company, The Panda Restaurant Group. No franchising is allowed, as well as the company owns and operates all the Panda Express stores (aside from the stores inside universities, which are usually licensed for the university).
Andrew and Peggy met at Baker University in Kansas, and they later got advanced degrees (Andrew in Applied Mathematics and Peggy in Electrical Engineering) on the University of Missouri inside the 1970s. They got married in 1975, almost ten years ahead of the first Panda Express location opened for business.
A year ago, customers bought 67.9 million pounds of orange chicken from Panda Express, making the sweet and tangy chicken dish the most famous item on the menu undoubtedly. First created in 1987, the orange chicken recipe is actually a closely guarded secret. What we should know is the fact that each batch starts with frozen, breaded, boneless chicken nuggets that are deep fried before being dipped within the orange sauce.
PANDA EXPRESS WAS AN EARLY ADOPTER OF RESTAURANT-BASED TECHNOLOGY.
Peggy’s background in engineering and software design gave Panda Express a technological advantage. Inside the 1980s, the company was an early adopter of using computers to make ordering in shops easier and to collect data regarding the highest selling items at each store.
Andrew and Peggy’s daughter Andrea, Panda’s Chief Marketing Officer, helps oversee Panda’s Innovation Kitchen in Pasadena, California. The objective of the kitchen would be to test out new dishes, design, and décor. Ready to accept people, the Innovation Kitchen offers intriguing menu items like a honey walnut shrimp wrap with papaya slaw, orange chicken salad, and scallion pancake wraps.
Andrew and Peggy take an unusual strategy to managing their employees. Panda Restaurant Group’s headquarters has motivational posters on the walls and Stephen Covey books on the desks, and the company gives its workers discounts on self-help and leadership books. Strongly encouraging everyone to enroll in “human potential seminars” like Dale Carnegie, Life Academy, and Landmark Education, Andrew hosts programs for his employees to accomplish Zumba, hear motivational speeches, and learn self-defense skills. He uzlvyt developed a mandatory program for workers, The https://www.pandaexpress.com/menu, requiring a healthy lifestyle, continuous learning, and interpersonal relationship skills.
Panda Express has come out with a new tool which could forever change how Americans eat Chinese food. The American Chinese chain may soon be introducing the “chork,” or chopsticks-fork hybrid, to its restaurants, based on a tweet from Lisa Jennings, the West Coast bureau chief for Nation’s Restaurant News. The tool appears to be manufactured from plastic. Using one end, it has the prongs of any fork and on the other, it may serve as chopsticks. Panda Express did not immediately respond to a ask for comment.